Below are the guidelines we use for protecting your Personal Data.
We also refer to Esko’s
as made available through our website: www.esko.com/termsandconditions
Esko will not collect or process personal sensitive data, such as information on your racial or ethnic origin, political opinions, religious beliefs or other beliefs of a similar nature, physical or mental health or condition, or sexual life.
Esko collects information you provide, for example, at the time you register to use our website, subscribe to any of our services, post materials to a user forum, request us to provide support services, via access credentials you use in combination with the use of our hosted services (Software As A Service) and/or via license management routines associated with the use of our software.
Some of the information is obtained by Esko by capturing how you interact with our products and/or services, for example through the use of technologies such as cookies on our website, and by receiving error reports or usage data from software or hardware products.
The type of information collected by Esko depends on the products, services and features you use. The information may involve the following:
In general, Esko and its trusted third parties will use the information collected to ensure proper delivery of the products and services you purchased, in view of the performance of our associated obligations, and/or in view of any dispute You may have with Esko in relation to the same. Esko may further use such information to perform and improve our products, services and websites. In order to do so, Esko may enhance or merge your information collected with other operational data as well as data obtained from trusted third parties.
This website may make forums and message boards available to you for use. Please remember that any information, including Personal Data, that You disclose as part of these forums and message boards becomes public information. You should exercise caution when deciding to disclose any Personal Data as part of these channels.
Esko offers various free electronic newsletters. Users can sign up by clicking on the “Subscribe to the More! Ezine” button on the homepage. Or the More! E‐zine link in the top navigation under Company.
You are provided the following choices regarding our marketing practices:
Other emails: In some cases, Esko needs to send you emails in view of the performance of our obligations related to Your use of our products. For example, Esko may email you to inform you that your subscription to particular products is expiring. You cannot opt out of these emails.
Esko may offer contests in which we request certain personal information. At a minimum, the required information includes name and email address. In some cases, the entrant must answer mandatory survey questions about a range of technical interests and Personal Data. The information gathered in the entry form is used to verify the entrant's identity and eligibility, to contact winners or prize recipients, and to market and sell our products. Because the rules and terms of each contest can vary, all information about each contest is clearly posted during the event.
Esko may transfer Personal Data to professional advisors, third party suppliers or subcontractors who we use within the scope of performing our contract obligations, or who assist us in conducting our business such as data hosting, call center operations, credit agencies, e‐mail management services analytics or other services in relation to our website or delivery of products and services. These trusted third parties may have access to your Personal Data but only for use in connection with your customer relationship to Esko and our products and services.
Further, Esko may disclose Personal Data which we determine to be necessary to (a) comply with applicable law or regulations; in order to comply with court, administrative or governmental orders; (b) to protect any person from death of harm; (c) to prevent fraud or abuse; or (d) protect Esko’s intellectual property rights. We will be transparent but prudent when receiving, scrutinizing and responding to government request for Personal Data.
Esko may transfer personal Data abroad, subject to the applicable legislation.
We may transfer your Personal Data to, or store it at, a destination outside the European Economic Area (“EEA”), including but not limited to the United States of America.
Your Personal Data may also be processed by staff operating outside the EEA who work for us or for one of trusted third parties. Such staff maybe engaged in, among other things, the fulfilment of your order and the provision of support services.
We use the following cookies:
Strictly necessary cookies will expire at the end of your session. Except for analytical/performance cookies and functionality cookies, all other cookies will expire after 2 years.
We also collect information through the use of Web beacons. Web beacons are tiny invisible graphics placed in some of our HTML‐based emails to let us know what percentage of emails are opened by the recipients. This allows us to gauge the effectiveness of certain communications and the effectiveness of our marketing campaigns.
You may request the following in connection with your Personal Data:
a. You can let us know any time that you do not want your Personal Data to be used by us for direct marketing purposes, or that you do not want us to share your Personal Data with third parties. Please note that, due to the global nature of our operations, it may take several business days to process your request, and during that time, you may continue to receive marketing information;
b. You can let us know in case Personal Data that we process is inaccurate or out of date;
Esko operates reasonable secure data networks protected by industry standard firewall and password protection systems. Our security and privacy policies are periodically reviewed and enhanced as necessary and only authorized individuals have access to the information provided by you. Any particularly sensitive information, such as a customer's credit card number collected for a commerce transaction, is encrypted prior to transmission using secure socket layer (SSL) technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
Esko only works with trusted third parties that have a proven track record and systems in place to safeguard your Personal Data.
Esko will retain information submitted by you or collected by Esko in view of the use of our products, services and website for as long as needed in view of the use cases set forth in this policy. After that, we will delete such information. In relation to certain types or categories of data, Esko implements a specific data retention policy. For further information see our Data Security Policy available at www.esko.com/termsandconditions.
No method of transmission over the Internet, or method of electronic storage is 100% secure. Therefore, whilst we will strive to always use commercially acceptable means to protect your Personal Data, we cannot guarantee absolute security. If you have any questions about security on our website, you can email us at firstname.lastname@example.org.
Esko's websites do not target and are not intended for children under the age of 13. We will not knowingly collect Personal Data from children, and will delete such data upon discovery.
Esko may transfer Personal Data to a third party that acquires a business from Esko where the information is provided as an important asset of that acquired business. You will be notified of the transfer in accordance with our Notification of Change procedure outlined at the end of this policy.
V.A.T. BE‐0475.099.565‐ RPR Gent