WebCenter for Life Sciences - Artwork and Content Management Software - Esko

WebCenter for Life Sciences

Artwork and Labeling Management Software for Life Sciences companies

A collaborative workflow management solution that guides your team through the process of creating and updating labels and artwork – from change request to release.

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Brands of all sizes rely on WebCenter

AstraZeneca logo
Almirall logo
Ansell logo
Mars logo
Boots logo
Bolton Group logo
Philip Morris International logo
NOW Foods logo
Karcher logo
Goodman Fielder logo
Loacker logo

How WebCenter Works

WebCenter provides a central digital source for you to manage the process of creating and updating artwork, labels and IFUs. Enhance visibility by completing a brief that includes tasks, task assignments, information, and existing project materials. Once the updated artwork has been created, multiple reviewers can approve or reject the design from a single viewer until it meets requirements, effectively mitigating risk. Additionally, you have full version control to enhance traceability and compliance.

Say “hello” to WebCenter so you can say “goodbye” to the risk of errors and recalls, scattered processes, and confusing approval cycles.

A streamlined labeling and artwork process for the pharmaceutical industry

Scroll over each stop to follow the end-to-end labeling process

CCDS Update Request

  • A formal change request is submitted to kick-off the labeling change process.

CCDS Authoring

  • A content author will update the Company Core Data Sheet (CCDS) as a first step to capturing the required change.

CCDS Approval

  • The CCDS approval process occurs prior to any changes to the labeling content that will be submitted to a HA.

Content Creation / Prep for Submission

  • All content required for the HA submission will be created and approved. How this is executed across countries and regions may vary based on types of products (centralized, decentralized, national, mutually recognized) and lead country/reference country relationships.

Regional Update

  • Different regions may have different HA requirements they must follow.


  • Translations will be needed in many markets – in some cases multiple translations, along with other local changes needed to accommodate a local population.

HA Submission Ready

  • Depending on a company’s roll-out strategy, HA submissions may be done in phases or in parallel.

HA Approval

  • The HA submission & review process is a collaborative effort that may take weeks or years, depending on the change. Once this process is complete, the release of new labeling can occur.

Output to RIM

  • The end-to-end labeling process encompasses an eco-system of technologies. An example of this is a Regulatory Information Management (RIM) system. Integration points may exist throughout the process for the exchange of data, content, or project status to create a streamlined process, removing the need for duplicate data entry and providing end-to-end visibility.

Labelling Change Notification

  • Many events can trigger a labeling change, such as a safety, indication, storage, shelf-life, and even a corporate branding change. This notification will capture the type of change, along with details for the labeling team to begin the change process.

Impact Assessment

  • Decisions will be made regarding what labeling needs to change, when it’s needed by, and which countries are impacted. A bundling/ unbundling assessment will also be completed (i.e., any impacted labeling currently in a change process and how should this new change impacts that activity).

Change Request

  • A formal change request is submitted to kick-off the artwork process.

Artwork Mockup

  • In many countries an artwork mockup is required with the Health Authority (HA) submission package. These mockups will include updates to content and layout as needed for the change and are mostly final.

Labeling Content Ready

  • Once HA approval has been received, time is of the essence to hand off to supply chain for execution. The product packaging can be finalized for the print process.

Final Artwork Creation

  • Artwork is being finalized, including any technical requirements for the print process. All regional versions are also being finalized at this stage or staggered based on required implementation dates.

Artwork Approval

  • Any change to artwork requires an approval process. An initial approval may happen earlier in the process for content changes, but at this stage, a final approval may be needed before the print process begins.

Ready for Print

  • All content and technical aspects of the artwork have been approved and it’s ready for the print process. Available inventory may factor into the timing of the print process.

Global Regulatory/Labeling

  • Compliance isn’t a nice-to-have. When it comes to using a system to manage labeling and artwork, it’s a requirement. The impact of being caught short can be enormous to patient safety and your business.
  • Find out more

Global Artwork

  • When it comes to Pharma, artwork is a lot more than a pretty picture. Pharma artwork is a serious business where the consequences for mistakes can be deadly. Artwork must not only be current and accurate, it must be easily shared and traceable.
  • Find out more

Book a Discovery Call

Talk to our experts about how WebCenter can help your business

What You Can Do with WebCenter

Artwork Management

Create a central brief to kickoff tasks for creating or updating artwork, with access to all assets from a single location. Enhance traceability by automatically notifying designers and approvers of new tasks. Using these review and approval tools, managers can annotate and provide feedback directly on designs. Providing access to information and files in their most current form effectively reduces the risk of errors and minimizes bottlenecks. Additionally, distribute artwork to printers, premedia, 3D tools for e-commerce, and more, right through WebCenter.

  • Access design files in WebCenter through Adobe and Microsoft connectors
  • Streamline your artwork, label, and IFU approval process
  • Connect all stakeholders to improve collaboration
  • Ensure everyone stays up to date

Content Management

Structured content enables you to specify, manage, and reuse content (text, barcodes, symbols, claims, leaflets, IFUs, etc.) in packaging artwork designs without manually copying and pasting. In WebCenter, you can re-use, approve, and update content faster with impact reports to assess and initiate change. WebCenter also helps you establish a company-wide process to create and maintain your structured content. Consolidating multiple content platforms into one source improves version control and accuracy. WebCenter integrates with existing architecture to enhance the migration of data.

  • Reduce risk and increase compliance by getting artwork content right-first-time
  • Increase speed to launch and cut costs by standardizing content and automating artwork, IFU and submission doc updates
  • Automatically create and send Word documents and InDesign leaflets based on approved content
  • Adhere to increased regulatory requirements across multiple geographies

Learn More about Content Management

Regulatory Compliance

Companies are under constant pressure to manage and update content due to frequent regulatory changes, increased oversight, and the need to meet regulations in different territories. This heightened regulatory oversight ensures Good Manufacturing Practices (GMP). WebCenter adheres to FDA 21 CFR Part 11, EMEA Annex 11 and other regulatory bodies regarding audits, system validation, audit trails, electronic signatures, and documentation. This helps companies minimize risk and simplify compliance by controlling the quality and accuracy of each asset in a single, integrated platform.

  • Maintain compliance and reduce risk
  • Minimize costly product recalls
  • Enhance collaboration by enabling external users to securely access WebCenter
  • Leverage advanced document comparison to highlight deviations between documents that may be in different formats

See WebCenter in Action

Watch a Product Tour now!

How WebCenter Benefits Life Science Companies

Increase Your Speed of Work

Enable your team to spend less time on repetitive, non-productive tasks and more time creating compelling artwork.

Execute Projects with Greater Precision

Protect your brand equity by using WebCenter to reduce the number of content errors. Control information, approvals, digital rights, and versions used in customer-facing materials.

Centralize Project Information in a Single Source

Always know the status of tasks and ensure your team has the information they need to create content with purpose.

Hear from Our Customers

“We have doubled our volume of work in the time since we began using WebCenter but have the same number of people dealing with the management processes.”

Agustí Mercè – Almirall, Product Operations Planning Manager

“WebCenter gives me all the information I need. I no longer have to spend my time emailing and tracking down approvals from all the stakeholders of the project. Everyone involved can see the status of the project, and the possible delays – even if they are the bottleneck.”

Maïa Barbier – Ansell, WebCenter Project Manager for the Industrial Global Business Unit

"No longer do we need to wait for approvers to markup a printed copy, we can simply review online, whether in or out of the office and we are reminded by WebCenter when approval deadlines are due.”

Lorna Thomson – Goodman Fielder, Senior Brand Manager

"Before WebCenter, we were struggling with process – no clear visibility, projects would get stuck and we encountered failed deadlines."

Ebbe E. – MARS, Packaging Graphics Project Manager

“Artwork review and quality has improved significantly. Briefing has become more consistent, and we have a better understanding of how long different types of jobs take, with the breadth of work across the globe now far higher than 12 months ago.”

Joy Stevenson – MPM, Project Manager

“The WebCenter functions are ideal for various creative workflows. But the principle is always the same – documents are collected, processed internally or externally, approved, and then archived. The adaptability of WebCenter is ideal for us.”

Titus Helmke – Kärcher, Head of Packaging Design

“Our previous process took anywhere from 60 to 90 days. Now, our goal is to have a package produced in half that time. In some cases, we are able to implement a change to a package in as little as 21 days.”

Eric Humbert – Ansell, Project Manager for Medical Global Business Unit

“Finding a way to automate and digitize and reduce by over 90% the time it takes to prepare the artwork was vital to us.”

Andreia Fontes – Philip Morris International, Director Global Packaging

“WebCenter is our preferred approval decision-making tool. All parties involved in the approval process can see the specific information they need to see in time and can take immediate action. This speeds up the approval cycle in a very efficient and effective way.”

Nico Schenk – Vandemoortele, Packaging Specialist

Get Started with WebCenter

Start your journey to streamline the go-to-market process with WebCenter by watching a tour, booking a discovery call, or downloading the product brochure.