Our unified search will dig up answers from the official product help, troubleshooting and how-to articles in the Knowledge Base, the System Requirements page, and even the latest Hotfixes.
Microsoft SQL Server versions 2005, 2008 and 2008R2 are no longer supported in Automation Engine 18.0. In some scenarios, trying to upgrade to Automation Engine 18.0 without upgrading to a supported SQL Server version may leave your system unsupported and broken.
KB73059589: How to upgrade to the latest version
If you have a subscription or a valid care plan, you can upgrade to the latest version in two ways...
KB73059246: Licensing - How to activate or deactivate licenses and subscriptions
There are different options to choose from, depending on the type of licenses you have...
KB79694227: Licensing - Where do I find my product keys or product key files
I want to start using my Esko software, but I first need a product key or a product key file to activate the licenses. Where do I find these?
KB78618381: How to Configure IIS SMTP Server to forward emails using a Gmail account
In order to configure the IIS SMTP server to forward emails using a Gmail account, please follow the instructions...
KB164203491: CDI - Troubleshooting - "Secure Boot Violation" while starting the CDI
While starting the CDI, the following warning is displayed...
Adding more packaging styles to standard library
Is there any way to add more packaging styles to your standard library?
ARTPRO PLUS save as ILLUSTRATOR
Is it possible to export from ARTPRO PLUS a layered file to be open in ILLUSTRATOR?
How to replace commas with a line break in a smartmark
Is there a way to replace commas with a line break in a smartmark?
Is there a way to expand patterns in AE?
XMP with ghost layers
Has someone already noticed this problem:
How to modify the names of Parameters
I have 350 jobs that needed change the name of one parameters...