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Our unified search will dig up answers from the official product help, troubleshooting and how-to articles in the Knowledge Base, the System Requirements page, and even the latest Hotfixes.

** Do Esko products support macOS Catalina? **

Esko is working on supporting this new OS. It's important that you do not automatically upgrade your Mac to Catalina.

Please check this Knowledge Base article for the latest updates.

Top Knowledge Base solutions

KB73059589: How to upgrade to the latest version
If you have a subscription or a valid care plan, you can upgrade to the latest version in two ways...

KB73059246: Licensing - How to activate or deactivate licenses and subscriptions
There are different options to choose from, depending on the type of licenses you have...

KB79694227: Licensing - Where do I find my product keys or product key files
I want to start using my Esko software, but I first need a product key or a product key file to activate the licenses. Where do I find these?

KB93520328: What is Esko ID and why should I get one
This article answers the following questions: what is Esko ID, and why should I register for an Esko ID account?

KB164203491: CDI - Troubleshooting - "Secure Boot Violation" while starting the CDI
While starting the CDI, the following warning is displayed...

KB93520339: What is my Company Code and how can I find it
I need to provide my Company Code to Esko in order to register for an Esko ID. How can I find my Company Code?...

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