In need of a single platform to manage artwork across several business units and geographies, the pharmaceutical multinational chose Esko WebCenter as its main artwork management system (AMS).
at 87 manufacturing sites
in 150 countries
& health care
This leading healthcare corporation researches, develops and manufactures innovative pharmaceutical medicines, vaccines and consumer healthcare products.
The science-led company has a significant global presence with commercial operations in more than 150 countries, a network of 87 manufacturing sites, and large R&D centers in the UK, USA, Belgium and China.
To improve packaging quality and reduce recalls – by reducing complexity, increasing efficiency and freeing up resources – is what made this pharmaceutical concern look for an end-to-end solution.
Recalls caused by issues with artwork and packaging are an ongoing problem for many consumer and pharmaceutical companies. Problems can come from a number of areas: non-standardized bills of material, translation mistakes, typos and poor proofreading, expired digital assets, poor printing quality, third-party artwork suppliers and printing shops.
Consumer and pharma companies must also deal with a very strict regulatory environment. According to the FDA at least 65% of packaging and labeling-related recalls are related to artwork and content management errors. The cost of artwork-related recalls for an average multinational pharma company can amount to several million dollars a year.
Even without a recall, the time wasted with unclear briefs, missed annotations and artwork problems can lead to longer time to market or non-compliance fines, also adding pressure to profit margins.
At least 65% of packaging and labeling-related recalls are related to artwork and content management errors.
Managing the unwieldy packaging process holistically is therefore essential to achieving profitability. If tackled the right way, it can even save costs and provide a process that can be leveraged across other areas of the business.
The company decided to embark on a transformation journey to enable a single platform to manage artwork across several business units and geographies. After a careful selection process, the company chose Esko WebCenter as its main AMS, mostly due to features that aligned with the company's strategy, as well as ease of use.
Esko WebCenter addresses the pain points through process standardization, data harmonization, and tool automation.
Managing digital assets holistically is essential to ensure compliance with regulatory requirements and avoid costly product recalls.
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With the company wide platform solution in place, the global pharma giant quickly realized a faster time to market, an enhanced brand image and a stronger market position.