When QuarterPack undertook to streamline and simplify its operations, it turned to WebCenter from Esko
Improve approval cycles and communication with customers, with greater flexibility to respond to specific needs
Making Esko web-based collaboration solution WebCenter the backbone of the business
Improved speed, flexibility and communication, leading to greater customer satisfaction
Established in 2013 in Vienna, QuarterPack GmbH is a packaging services provider with a unique approach to supporting brands to resolve their packaging prepress challenges. Whether a brand is seeking labels, flexible packaging, displays, folding cartons, signage or corrugated packaging, no job is too big, too small or too complex for the QuarterPack team to handle. Unlike other reprographics businesses, QuarterPack sees its role as a supply chain partner that sits in the center of the business, organizing everyone to be efficient, wherever they sit in the process from pack design to press.
The QuarterPack team has worked with Esko technology for many years, typically operating PDF based workflows. In 2018, the company began a project using software to deliver a customer-oriented project management solution, with the aim of streamlining and smoothing the complexity of operations in the company. As Alexander Gruber, QuarterPack CEO, explains: “By using WebCenter, we were able to find a mouthpiece that not only made sure our message to the customer was clear and comprehensible, but that also brought us closer to the customer’s needs and wants.
“Our entire release process is now managed by WebCenter. That makes us flexible when it comes to serving our customers, as they would want it to be, and WebCenter has allowed us to prepare print data for customers that are 1:1, with benefits including traceability and speed.”
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